If you are a tenant and are experiencing problems with your new home please complete the below form. We will contact you within two working days. If the problem is urgent please call us on: 0800 3282742.
If you are a shared owner you may have a defect period, the end of this defect period was supplied to you on completion. If you have reached the end of your defect period you are responsible for any repairs or maintenance to your home. If you are still within the defect period please complete the online [form Development defect report] or call us on: 0800 3282742.