Blog - Crosskeys homes

Together with three of our actively involved residents, I attended the TPAS: The whole picture conference in Norwich on Wednesday. We were pleased to learn that we are going in the right direction with tenant scrutiny and heard from Nic Bliss (from National Tenant Organisations - NTO) about the launch of the guide to “Tenant Panels’ Options for accountability” of which Cross Keys Homes Scrutiny panel is a case study (which is fantastic news). This guide is available at www.nationaltenants.org/tenantpanels and provides lots of interesting information and case studies about different landlords’ approaches to tenant scrutiny and co-regulation.

We were delighted to welcome our Chief executive, Mick Leggett, and the chair of our board, Angus Kennedy, to our scrutiny panel on Thursday. This provided members of our scrutiny panel the opportunity to find out what the board think of the work of the scrutiny panel (very positive) and members discussed a number of subjects, from national housing policy, to how Cross Keys Homes is making plans for the future.

If you’d like to find out more about our scrutiny panel, or want to challenge us to do it better another way, then why not get in touch by email at involvement@crosskeyshomes.co.uk or call us on free phone 0800 803 0357?

It’s been another busy week here and we have been making contact with lots of people who are interested in attending meetings as an observer, with a view to joining in the future.

On Wednesday I learnt that we have carried out census visits to approximately 95% of our tenants. We are using the data to shape our services and are pleased that so many of you have decided to get involved via our Key contacts online survey group. If you have an email address and would like to receive surveys on a regular basis then why not drop me an email at donna.walker@crosskeyshomes.co.uk. I’d love to hear from you.

Next week is our next scrutiny panel meeting (Thursday, March 22). Members are currently looking at our downsizing service in detail and will make their recommendations to the board within the next couple of months If you want to find out more and maybe come along to the next meeting to see what it is all about then why not give me a call on 0800 803 0357 and I'll be more than happy to invite you along and give you more information.