In this section...

  1. Advice and support
  2. Contact us
  3. Get involved
  4. Make a payment
  5. Move home
  6. Repairs service
  7. Residents performance dashboard
  8. Safety in your home
  9. Frequently asked questions
A mum crouches down next to a toddler who is touching her cheek

For Residents

Manage your tenancy with all the information you need to keep your home, garden and rent account in top condition. 

Access your account whenever you need to, and find useful information on our services, your rights and responsibilities and other ways we can help right here. 

Register for MyCKH 

  1. image-Communities team wearing talk to me t-shirts - card.jpg Advice and support

    Advice and support for tenants living in affordable rented homes, from money advice to employment support, find out about the support we provide and others who can help.

    Advice and support
  2. A pink porcelain piggy bank being held by a man and a woman's hands Money advice

    Login to MyCKH to contact our in-house Money Adviser about budgeting, benefits and maximising your income.

    Money advice
  3. image-22.09.23 - NEW LCU logo.png Credit Union

    Find out how Leeds Credit Union is here to support CKH residents with access to affordable credit and savings accounts.

    Credit Union
  4. image-Repairs Menu Cards 330x160.jpg Repairs service

    Repairs: report issues, find advice on common issues around the home and our repairs standard including time frames and what we expect of you.

    Repairs service
  5. image-fire extinguisher.jpg Safety in your home

    Advice on home safety including fire, gas and electrical safety. Information on our responsibility as your landlord as well as general safety advice.

    Safety in your home
  6. A young woman sitting in a living room has a laptop in front of her and a debit card in her hand Make a payment

    Pay your rent, service charges or fees. Find details of how to pay online, over the phone and in person.

    Make a payment
  7. image-Homes behind fence and trees - card.jpg Move home

    Learn about mutual exchange, applying to move to a different CKH home, ending your tenancy and how to register your housing need with your local authority.

    Move home
  8. Man and woman standing in a garden talking Get involved

    Ways to have your say on the services we deliver. Let us know how we can keep improving our services to our customers through one of our involvement groups.

    Get involved
  9. image-resident with baby talking to neighbourhood manager at front door - card.jpg Frequently asked questions

    Answers to common questions about managing your tenancy, CKH services, your rights and responsibilities and the support we offer.

    Frequently asked questions