Repairs handbook
Register for MyCKH and report non-emergency repairs online. We willl ask you to share a photo of the issue to help us get it right first time.
Call 01733 385030 24 hours a day, seven days a week to report an emergency repair or change an existing appointment.
Before you contact us, it's a good idea to check what you are responsible for maintaining in your home. You will not be able to report repairs which are your responsibility according to your tenancy agreement.
Our repairs handbook FAQs should help you understand what you are responsible for, what to expect from us, and how to look after your home.
Back to the list
Damp and mould: how can I avoid problems with condensation?
Condensation will occur naturally as you live in your home. Good ventilation and heating will usually stop condensation becoming a problem. Excessive condensation in your home can lead to mould. Take a look at our advice on controlling condensation.
Let us know as soon as possible if there are any repairs in your home that could be allowing condensation to form. For example, faulty extractor fans or issues with trickle vents on your windows.
- Looking after your home