Repairs handbook
Register for MyCKH and report non-emergency repairs online. We willl ask you to share a photo of the issue to help us get it right first time.
Call 01733 385030 24 hours a day, seven days a week to report an emergency repair or change an existing appointment.
Before you contact us, it's a good idea to check what you are responsible for maintaining in your home. You will not be able to report repairs which are your responsibility according to your tenancy agreement.
Our repairs handbook FAQs should help you understand what you are responsible for, what to expect from us, and how to look after your home.
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Door entry systems - how do I report an issue with the door to my block?
If you live in a block of flats and the communal door entry system is not working please report a repair. If the issue is affecting your ability to enter and exit the building, call us on 01733 385030 to report an emergency repair.
You should make sure that the doors are locked behind you and they are not wedged open at any time.
- Looking after your home