Repairs handbook
Register for MyCKH and report non-emergency repairs online. We willl ask you to share a photo of the issue to help us get it right first time.
Call 01733 385030 24 hours a day, seven days a week to report an emergency repair or change an existing appointment.
Before you contact us, it's a good idea to check what you are responsible for maintaining in your home. You will not be able to report repairs which are your responsibility according to your tenancy agreement.
Our repairs handbook FAQs should help you understand what you are responsible for, what to expect from us, and how to look after your home.
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Electricity - what should if my lights and sockets are all not working?
If your lights and sockets are not working:
- Check there are funds in meter (if applicable)
- Check with your neighbours to see if theirs are working. If neighbours have no electrical power either then the problem is likely to be a power failure and you should contact the company who supplies your electricity or contact UK Power Networks on: 0800 783 8838
If there's still a problem, call our Repairs Centre on 01733 385030.
- Looking after your home