Repairs handbook
Register for MyCKH and report non-emergency repairs online. We willl ask you to share a photo of the issue to help us get it right first time.
Call 01733 385030 24 hours a day, seven days a week to report an emergency repair or change an existing appointment.
Before you contact us, it's a good idea to check what you are responsible for maintaining in your home. You will not be able to report repairs which are your responsibility according to your tenancy agreement.
Our repairs handbook FAQs should help you understand what you are responsible for, what to expect from us, and how to look after your home.
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Insurance - what do I need to insure?
You are responsible for insuring your furniture, fittings, floor coverings, belongings and decorations against theft, fire, vandalism, burst pipes, lost keys and other household risks.
You must take out household or home contents insurance as we cannot compensate you for any loss or damage to your belongings.
Find out more about why you need home contents insurance.
- Looking after your home