Repairs handbook

Register for MyCKH and report non-emergency repairs online. We willl ask you to share a photo of the issue to help us get it right first time. 

Call 01733 385030 24 hours a day, seven days a week to report an emergency repair or change an existing appointment.

Before you contact us, it's a good idea to check what you are responsible for maintaining in your home. You will not be able to report repairs which are your responsibility according to your tenancy agreement.

Our repairs handbook FAQs should help you understand what you are responsible for, what to expect from us, and how to look after your home. 

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Right to repair - where can I find information on the right to repair scheme?

Some repairs are covered by the right to repair
scheme. If you believe you are eligible for this and would like further information, please visit: www.legislation.gov.uk

  1. Looking after your home