How we are regulated
Cross Keys Homes' management board has overall responsibility for its work and meets requlary to decide on strategic and policy issues.
The Homes & Communities Agency are the regulator for social housing providers in England. The focus of their regulatory activity is on governance, financial viability and financial value for money as the basis for robust economic regulation. They set consumer standards and will intervene in cases of serious detriment that have caused, or are likely to cause, harm.