Get involved

We encourage you to have a say in how we do things. Your involvement helps us to improve existing services and create new ones so that we continue to meet your changing needs. There are so many ways to get involved – and not all of them involve going to meetings. If you don’t have much time to spare, you could give your views by phone or email, whenever you like.

Or, if you'd like to meet new people, pick up some new skills and make a real contribution to your community, you could join one of our Area Panels.

Learn my way course - computerTo get involved in business decision-making, you could apply to join our Residents Board. 

You could also become a volunteer, helping others in your community by sharing your skills with them. We're always looking for people to volunteer at our Community Hub in Westwood, to support people on our IT and English courses. Not only will you be helping people, but you'll also develop some new skills for your CV and make new friends.


If you'd like to get involved call 01733 396404 or email us

Download our Resident Involvement Policy.

Practical support

We really value your input as an involved resident. We offer a wide range of practical support options to help you get the most out of being involved with us.

Any special needs are taken into consideration and extra support can be provided if you need it. Please let us know if you have any special requirements such as mobility problems, hearing difficulties etc.



We offer a wide range of training opportunities to support you in your role as an involved resident. This includes induction training for newly involved residents as well as special training to become a mystery shopper or tenant inspector. We'll encourage you to develop your skills while you help us to provide the best possible services.

You'll also have the opportunity to attend conferences and training courses provided by other organisations such as TPAS and Capita. Here, you'll be able to meet residents from other social housing landlords to share ideas and working practices.