Have you planned your Christmas payments? | Latest news and updates

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Have you planned your Christmas payments?

Christmas can be a stressful time, especially when it comes to money. Despite the extra pressures, more than 9 in 10 CKH customers pay their rent on time over Christmas.

Here’s all the information you need to help you plan your payments over the holidays.


Ways to pay


Manage your account and make a payment at any time with MyCKH. Register for MyCKH MyCKH today.

By phone:

Make a payment 365 days a year using our automated payment line, 0330 088 3786.

In person:

Visit the Post Office or any shop where you can see the ‘PayPoint’ logo.


Customer Central

CKH Customer Central is open throughout the Christmas period. Call in to make a payment or speak to a member of the team in person:

Monday 22 December: 8.30am – 5.30pm

Tuesday 24 December: 8.30am – 12.30pm

Wednesday 25 December: Closed

Thursday 26 December: Closed  

Friday 27 December: 8.30am – 5.30pm

Saturday 28 December: 8.30am – 5.30pm

Sunday 29 December: Closed

Monday 30 December: 8.30am – 5.30pm

Tuesday 31 December: 8.30am – 12.30pm

Wednesday 1 January: Closed

Thursday 2 January: 8.30am – 7pm


Christmas opening hours  

Remember, you can report an emergency repair 365 days a year by calling 01733 385030.

Our fantastic Care and LifeLine teams will also be working around the clock, if you need to speak to a member of the team, call us on 01733 235085.

Head office will close at 12pm on Christmas Eve and reopen at 9am on 2 January.