New home defects

If you've recently moved into one of our new homes and you're experiencing defect problems, you can contact our Repairs Centre on: 01733 385030 or complete the online form below.

For shared ownership and outright sales purchases, this will apply for the first 12 months after we took handover from the builder. After this period has expired, it will be your responsibility to contact the builders direct.

Introduction

Note: Questions marked by * are mandatory

Please use this form to tell us about the defect in your home. Please provide as much information as possible to help us put things right as quickly as possible.

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