News story published on 28 March 2013
Cross Keys Homes Moves into Exciting New Business Area
On 2 April 2013 Cross Keys Homes is launching a brand new business area. Cross Keys Care is a high quality personal and domestic care service registered with the Care Quality Commission that will initially be offered to tenants in the housing association’s own sheltered schemes on a pilot basis but, will, in the future, be rolled out to include tenants in its general needs properties.
Cross Keys Care will provide a whole range of services from very personal care including assisting with bathing or showering, helping people to get up in the morning and going to bed at night, dressing and meal preparation. It will also extend to shopping, cleaning, befriending and other social support such as accompanying clients to medical appointments. The emergency alarm service, Lifeline, will also have a big part to play in providing out of hours support to residents and monitoring the telecare equipment that will be help residents remain as independent as possible. The service will build on and extend Cross Keys Homes’ great reputation for quality, reliability and excellent customer service that the organisation is so proud to have established over the last eight years.
Director of Operations at Cross Keys Homes, Claire Higgins, explains, ‘One of the reasons we wanted to expand into this area of work is a reflection of the growing need out there for good quality, trustworthy care for people who really need it. Added to this is that even a small amount of assistance can make the difference between someone being able to stay in their own home for as long as they wish to or have no option but to move into residential care where choice about the services they receive is much more limited and people no longer have their own front door. I know which one I’d prefer!’
Cross Keys Homes is also building its very first extra care scheme on the site of the now demolished Roman and Saxon sheltered scheme in Stanground. This is another exciting development that will provide 79 units of sheltered housing plus care services for older people who need that bit of extra support. Cross Keys Care will provide the care services in the new scheme as well, so offering a truly holistic service for residents. The scheme is due to complete in the summer of 2014.
Notes to Editors:
Cross Keys Homes is Peterborough’s largest landlord, providing over 10,000 affordable high quality homes. It also leases more than 70 shop units, rents garages, manages temporary accommodation, delivers business solutions to others and is the only HCA partner building affordable homes in Peterborough – 700 more new homes by 2015. Cross Keys Homes also provides an emergency Lifeline alarm service for elderly and vulnerable people and provides tenancy help, money advice, employment skills and training programmes.
Cross Keys Homes operates 28 sheltered housing schemes throughout Peterborough.
Our sheltered housing includes bungalows, flats and bedsits that cater for the needs of people of retirement age.
Media Contact: Victoria Guy, Corporate Affairs Manager
Tel: 01733 385014