News story published on 23 September 2014
Peterborough’s largest landlord is leading the way as a best practice exemplar for the sector after setting new standards in governance.
Praised as ‘pioneering’ by TPAS (the Tenant Participation Advisory Service), Cross Keys Homes has set up a new Residents Board helping bridge the gap between the work that tenants, leaseholders, residents and partners do on the ground, and the decisions made at Board level.
With delegated powers from the Board and budgets to manage, the group has been made up of 12 residents and four stakeholders from the local community.
Following months of consultation with its residents, and working alongside TPAS (the Tenant Participation Advisory Service) as their independent advisor; Cross Keys Homes officially received the green light for the new governance arrangement to commence in a shadow format following its Board’s AGM.
Claire Higgins, added: “The establishment of our new residents board is a real milestone for Cross Keys Homes’ governance structure. We wanted to bring together all that is great about our involvement work and take it one step further by devolving some real decision making power and importantly budgets to a properly constituted Board.
“We are very proud that our work is already being recognised as an exemplar and are really looking forward to making these expectations a reality. This work really is a great example of residents, board and staff working in true open partnership and credit must be given to everyone involved including our advisors, TPAS.”