Customer Central Now Open! | News & Events - Cross Keys Homes

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Customer Central Now Open! | News & Events

News and events

Here you can catch up on all the latest news from CKH. 

Our news archive contains all our past press releases. If you would like to see what we have communicated about in the past, please select the year and month from the drop-down menu to see that month’s press releases.

If you would like to find out more news from the housing sector, please visit the websites of the National Housing Federation (NHF) or TPAS (the Tenant Empowerment Organisation)

Customer Central Now Open!

Image of the team outside our new Customer Central shop

Our brand new ‘Customer Central’ on Bridge Street in Peterborough is now open.

You can come and meet with our friendly team who can answer all your enquires. Plus our Care team are also on hand to discuss options available for support if you or a loved one need a bit of extra help to stay independent. Within the shop are self-serve payment machines, touchscreen kiosks to access our online services and My CKH portal, as well as space for one-to-one consultations.

We're open Monday to Saturday, from 8.30am until 5.30pm, with late night opening until 7pm on Thursdays.

Customer Central is now the main hub for CKH Care so you can come in, see our LifeLine personal alarm equipment and discuss how our LifeLine and Care services could help you. You can also pop in for information relating to CKH tenancies, shared ownership, and employment and volunteering opportunities.

Claire Higgins, our Chief Executive said: “We’re delighted to be throwing open the doors to our brand new Customer Central. Everyone is welcome to come and take a look at what we have to offer and chat to a member of the team – hopefully you’ll learn that we might be able to help you in ways you hadn’t previously realised.

“Everything we do at CKH is designed to build stronger, healthier communities so whether you’d like to know more about how shared ownership could help you buy your own home or would like to understand how our support services can help people of all ages maintain their independence, we’d love to see you at Customer Central from this summer.”