Quality standards

 

Logo of the Telecare Services Association

Cross Keys Care is a Code of Practice Accredited member of TSA, the industry body for Technology Enabled Care (TEC), representing the largest industry specific network in Europe and bringing together a growing membership of organisations across local government, health and the private sector.

This accreditations shows we are meeting the highest possible standards for our telecare services.

We operate to a set of service standards and performance indicators to help ensure that the services you receive are delivered to the highest standards.

To read our LifeLine Annual Report 2016/17 please follow this link: LifeLine Annual Report 2016/17 [pdf] 702KB

To read our LifeLine Annual Report 2015/16 please follow this link: LifeLine Annual Report 2015/16[pdf] 959KB

To read our LifeLine Annual Report 2014/15 please follow this link: LifeLine Annual Report 2014/15 [pdf] 3MB  

To read more about our standards and performance indicators select one of the links below.

Our standards

Key performance indicators

Telecare installation standards