Report a repair

You can report a repair by phoning 0800 328 2742, 24 hours a day, 7 days a week. 

For non-urgent repairs, you can also complete our online form. If your repair is urgent, call the above number instead. 


Note: Questions marked by * are mandatory

You can use this form to request a repair. Please fill in all of the sections to help us to deal with your repair as quickly as possible.

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Did you know you can now choose from five different appointment slots?

  • All day access: 8am to 6.30pm
  • AM: 8am to 1pm
  • PM: noon to 6.30pm
  • The school run: 9.30am to 2.30pm
  • Saturday 8am to 1pm

This appointment system is not available for emergency repairs.

For more information about our repairs service, call: 0800 328 2742 or 01733 385030 or email our repairs centre.