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Managing my account: How do I use live chat to talk to you?

Our team are available on live chat Monday - Friday, 9am - 5pm. To talk to them, all you need to do is click on the blue 'chat live' tab on the left hand side of your screen. 

You'll only be able to see the option to chat live when our team is working, so during the evening and weekends you won't be able to start a conversation.

Take a look at our contact us page for other ways to get in touch.

  1. Homeowners FAQs
  2. Residents FAQs

We're here for you

We may be working differently at the moment, but we’re still here to help you in any way we can. 

From collecting prescription medication to helping with benefit applications, we’re working with our customers to make sure everyone has the support they need.

Our Be Kind fund is here to help our customers who are struggling with the impact of Covid-19.

If you need help, please complete our Be Kind form and a member of the team will contact you.