Tenancy agreement: What are my rights and responsibilities?
Your rights and responsibilities are explained in detail in your tenancy agreement that you signed before you moved in.
We expect you to:
Pay your rent in full and on time
Keep your home in good repair
Be a respectful neighbour.
In return, you can expect us to:
Be a responsible landlord who prioritises your safety
Maintain your home through our repairs service
Offer support and advice to help you manage your tenancy
Make it easy for you to pay your rent online, over the phone or in person.
- Residents FAQs
We're here for you
We may be working differently at the moment, but we’re still here to help you in any way we can.
From collecting prescription medication to helping with benefit applications, we’re working with our customers to make sure everyone has the support they need.
Our Be Kind fund is here to help our customers who are struggling with the impact of Covid-19.
If you need help, please complete our Be Kind form and a member of the team will contact you.