Pay online

Make a payment at anytime using your credit or debit card.

If you were given a rent payment card, simply enter how much you want to pay and confirm the type of payment you are making (i.e. rent, garage or recharge) then enter your card details. If you have multiple accounts with us, for instance a home and a garage, make sure you're making a payment onto the right account. 

If you have never been issued a rent payment card, simply enter how much you want to pay and select 'one-off payment' as your payment type, then enter your card details.

You can check your payment reference number on the my details page. 

Talk to us if you’re worried about your payments

Our team is available from 8am to 5pm on weekdays, with advisers available until 7pm on Mondays and Thursdays, and every Saturday 9am to 12 noon. 

Just start a Live chat, call 01733 396483 or email incomemanagement@crosskeyshomes.co.uk for advice and guidance on how to apply for benefits or adjust your claim, manage your rent payments, and how to prioritise other bills. 

We understand that things are hard at the moment, that’s why we’re here to help.