You said, we did

We believe that you should have the chance to shape how we deliver our services. 

We want to work with you to make improvements to the services delivered to you as homeowners. Your feedback will help us to tailor services and communication - and ultimately provide the service that you want. You can use the 'feedback' tool on our website to let us know how we're doing, just make sure you leave your name and address. 

We’re open to change and will keep you up to date with the progress we make with regular updates on this page.  When change is coming, we’ll give you a clear account of what's happening and when or if we can’t make the changes you request, we’ll tell you why.