Your Tenancy

Our service to you doesn’t stop when we hand you the keys to your home.

We are on hand to help and support you every step of the way.

For example, you might be worried about paying your rent, thinking about swapping your home, or have questions about your tenancy.

If that’s the case let us know.

Our teams will work with you to offer advice and help you come up with solutions.

They can also offer ideas on saving money through schemes like our low-cost home contents insurance.

Moving in

Once you've settled into your new home, if you'd like to get to know more people, our community investment team would love to hear from you. By getting involved in our work, you can help us make services even better - and make new friends at the same time.

You can get involved through email, phone, or by joining community projects and training opportunities. There is also a regular programme of events where you can meet up with other people.


Exchanges and swaps

You may be able to exchange your home via a mutual exchange with another housing association tenant.

You can find more details about this by clicking on the Homes Exchange button to the right of this page.

For more information or to discuss your options, please contact your local neighbourhood manager.

Your rights and responsibilities

My home insurance logo

My Home Insurance

House Exchange Logo

House Exchange Logo