Repairs handbook

Register for MyCKH and report non-emergency repairs online. We willl ask you to share a photo of the issue to help us get it right first time. 

Call 01733 385030 24 hours a day, seven days a week to report an emergency repair or change an existing appointment.

Before you contact us, it's a good idea to check what you are responsible for maintaining in your home. You will not be able to report repairs which are your responsibility according to your tenancy agreement.

Our repairs handbook FAQs should help you understand what you are responsible for, what to expect from us, and how to look after your home. 

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Rubbish: how can I book a bulky waste collection?

Book a bulky waste collection online. For a £20 fee, we'll collect and remove up to three large items. Let us know what you need to get rid of and we'll be in touch to arrange payment. 

  1. Looking after your home