Contact us

Need to get in touch with someone at Cross Keys Homes? You can contact us online, call us or write to us.

General queries

The easiest way is to speak to one of our Customer Services Advisers. Call 01733 385000 or email

Our Customer Services Advisers are available from Monday to Friday, 9am to 5pm and look forward to hearing from you.

You can write to us at Cross Keys Homes, Shrewsbury Avenue, Peterborough, PE2 7BZ.

You can also use this form to ask a question, or give us some feedback.

Get in touch

Note: Questions marked by * are mandatory


Opening hours:

Opening hours: 
We are open Monday to Friday:
9am to 5pm
Call us on:
01733 385000 

Report a repair

Call 01733 385030 available 24 hours, 7 days a week. Anyone living in sheltered accommodation should speak to their scheme manager.
Or report a repair here.

Care contact


For our Community Care service call 01733 396484

For Kingfisher Court call 01733 396499

For Lapwing Apartments call 01733 385118

To apply to work in our care service call 01733 385107

Email our care service

Or visit our care pages

LifeLine contact us


Call: 01733 396439

Email LifeLine 

Or visit our LifeLine pages