Our Board


Our Group Board has overall responsibility for our work and meets regularly to decide on strategic and policy issues. It also makes sure that we're delivering our business plan.

Our Residents Board bridges the gap between the work that residents and partners do on the ground, and the decisions made at Group Board level. With delegated powers and responsibilities for customer standards, the Residents Board keeps customer's needs at the heart of our business. The Chair and Vice-Chair of the Residents Board represent our customers on the Group Board. 

Our Chief Executive, with a team of directors and other employees, runs the company on a day-to-day basis. Our Chief Executive reports to the Board and has overall responsibility for all employees and the way we deliver our services.  


Group Board members

Claire Higgins, Chief Executive

Claire Higgins

Shelagh Grant, Chair

Head shot of Shelagh wearing glasses, smiling at the camera

Karen Igho, Residents Board Chair

   Karen smiling at the camera wearing a dark top and pendant necklace

Terri Lawe, Residents Board Vice Chair

Head shot of Terri smiling wearing a cream cardigan

Anthony Riley

A head shot of Anthony smiling wearing a blue shirt

Ray Harding

Head shot of Ray smiling wearing a white shirt and red tie

Steve Stanbury

A head shot of Steven smiling wearing a check shirt and a grey jacket

Martin Valentine

Head shot of Martin smiling wearing a black shirt and jacket

Ian Dale

Head shot of Ian smiling wearing a dark suit and tie

Residents Board members 

  • Karen Igho, Chair

  • Terri Lawe, Vice Chair

  • Jill Coddington

  • Khadija Masters

  • Lorraine Pendred
  • Rachel Blakemore (Stakeholder representative)