Governance
Our Group Board has overall responsibility for our work and meets regularly to decide on strategic and policy issues. It also makes sure that we're delivering our business plan.
Our Resident Engagement Panel bridges the gap between the work that residents and partners do on the ground, and the decisions made at Group Board level. With delegated powers and responsibilities for customer standards, policies and procedures, the Resident Engagement Panel keeps customer's needs at the heart of our business. The Chair and Vice-Chair of the Resident Engagement Panel represent our customers on the Group Board.
Our Chief Executive, with a team of directors and other employees, runs the company on a day-to-day basis. Our Chief Executive reports to the Board and has overall responsibility for all employees and the way we deliver our services.
