Our Directors

Claire Higgins, Chief Executive

Before joining Cross Keys Homes in September 2004, Claire spent seven years as Executive Regional Director for Housing 21, a national housing and care provider for older people. Claire took over as Chief Executive of Cross Keys Homes in November 2014.

Claire is the Vice Chair of the Board of PlaceShapers, holds the Chair of Homes for Cambridgeshire and Peterborough and is a member of the board of Evera. Locally, Claire is involved with a number of partner organisations. She is Vice Chair of City College Peterborough, Chair of City Culture in Peterborough, the Chair of Peterborough Keys Academy Trust, and the Chair of Safer Peterborough Partnership the city’s multi agency crime and disorder reduction partnership.

In 2021, Claire was awarded an MBE for services to housing in recognition of a career dedicated to bringing affordable homes and support to the communities who need them.

Contact Claire.


Michael Heekin, Executive Director of Finance 

Contact Michael.


Allison Long, Executive Director of Organisational Effectiveness and HR

Contact Allison.


Mary Bryce, Director of Operations 

Contact Mary.


Gary Norman, Director of New Business Development

Contact Gary.


Lynda Murawski, Director of Communications, Marketing and Customer Experience

Contact Lynda.


Eddie Smy, Director of Risk, Performance and Business Improvement 

Contact Eddie.


Stuart Fort, Director of Asset, Housing Needs and Estate Management

Contact Stuart .


Andy Gipp, Director of Corporate Services 

Contact Andy