Our Directors

Claire Higgins, Chief ExecutiveClaire Higgins

Before joining Cross Keys Homes in September 2004, Claire spent seven years as Executive Regional Director for Housing 21, a national housing and care provider for older people. Claire took over as Chief Executive of Cross Keys Homes in November 2014.

Claire is the Vice Chair of the Board of PlaceShapers  and holds the Chair of Homes for Cambridgeshire and Peterborough. Locally, Claire is involved with a number of partner organisations. She is Chair of City Culture in Peterborough, the Chair of Peterborough Keys Academy Trust, and the Chair of Safer Peterborough Partnership , the city’s multi agency crime and disorder reduction partnership.

In 2021, Claire was awarded an MBE for services to housing in recognition of a career dedicated to bringing affordable homes and support to the communities who need them.

Contact Claire.


Michael Heekin Michael Heekin, Executive Director of Finance 

Responsible for: loans and financing, contracts 

Contact Michael.


Mary Bryce Mary Bryce, Director of Operations 

Responsible for: rent and arrears, specialist support, managing your tenancy, community hubs, events and activities, customer service, complaints, Cross Keys Care, retirement communities, short stay accommodation for people experiencing homelessness. 

Contact Mary.

Lynda MurawskiLynda Murawski, Director of External Affairs, 
Communications, Marketing and Customer Experience

Responsible for: providing information to residents, promoting CKH to others, defects in new build homes, investigating disrepair claims, monitoring our progress with new build homes. 

Contact Lynda.


Stuart Fort Stuart Fort, Director of Asset, Housing Needs and Estate Management

 Responsible for: repairs and maintenance, planned and cyclical works, shared spaces, cleaning services, home ownership, letting our homes, health and safety, annual rent and service charges review.  

Contact Stuart .


Andy Gipp Andy Gipp, Director of Corporate Services 

Responsible for: storing and protecting your data, shared ownership sales, looking after our offices and fleet vehicles, HR services, IT services, diversity and inclusion, health and safety, compliance with the Consumer Standards. 

Contact Andy.


Gary Clarke Gary Clarke, Technical Director, Northminster

Responsible for: finding potential new development opportunities, delivering new homes.

Contact Gary.


Ruby Surpal Ruby Surpal, Finance Director

Responsible for: invoices and payments to contractors, monitoring budgets, reporting our annual financial performance, annual rent and service charges review

Contact Ruby.