About us

A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion. And you can see our values of action, commitment, excellence, integrity and teamwork in everything we do.

Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Responding to change with agility and innovation, we’ll continue to grow our business in today’s fast-paced operating environment.

With a development programme set to deliver more than 2,500 homes over the next five years, we’re committed to building quality, affordable homes that people want to live in throughout the east of England. That’s an approach that secured us the title of Development Programme of the Year at the 2018 UK Housing Awards.

Of course, as a proud provider of affordable homes we’re also committed to providing excellent housing and landlord services to all of our customers in our existing homes. We offer a wide range of community support services, ranging from volunteering opportunities to regular work clubs, and actively encourage our residents to have a say in the future of their communities.

We established Cross Keys Care in 2013 to deliver outstanding care in the community designed to help people live independently at home for longer. Our LifeLine service is there to offer peace of mind to anyone who needs it and for those who need a little more support we have two extra care facilities in Peterborough as well as 27 retirement living schemes and five short-stay accommodation schemes for people facing homelessness.

Our Strategic Objectives

Objective 1: Our business

Whether it's the homes we provide, the services we offer, or the people we work with, we demand the best and never compromise.

Objective 2: Our growth

We will build at least 2,500 new homes and grow our business sustainably through joint ventures, new products and services.

Objective 3: Our residents

We will improve our residents' quality of life by listening to them, giving them a voice within CKH and supporting them to help themselves, enabling us to support the most vulnerable. 

Objective 4: Our homes

We will transform how we manage our homes and neighbourhoods: making best possible use of this scarce resource and support people to make a house a home.

Objective 5: Our people

We will deliver high standards of service to all residents by being an employer of choice; promoting diversity, equality and social inclusion.

Annual Report

Annual Report

Read about our performance and how we used resident feedback in 2022-23.

Annual Report 2022-23



Gender Pay Gap Report

Corporate Plan

Financial Statements

All of our reports for the last three years are available in full.

View all reports


Registered office: Cross Keys Homes Limited, Shrewsbury Avenue, Peterborough PE2 7BZ


Cross Keys Homes Limited is a charitable Community Benefit Society registered under the Co-operative and Community Benefit Societies Act 2014, registered number 7643.


A member of the National Housing Federation, PlaceShapers and Homes for Cambridgeshire and Peterborough.