About us

Cross Keys Homes is a commercial business with a social heart. We're dedicated to providing high-quality, affordable housing in prosperous communities.

We're the largest social housing landlord in Peterborough, managing more than 11,000 properties and housing around 14% of the city’s population. We're also growing and moving into new areas, including Huntingdonshire, Milton Keynes, and Bedfordshire. We provide affordable homes for social rent, private rent, leasehold and shared ownership.

We want to provide high-quality, affordable homes to even more people. That's why, over the last 10 years, we’ve built more than 1,300 new homes. And by 2018, we'll be building around 400 homes every year.

We’re more than just a landlord. We want to make neighbourhoods happy and vibrant places for people to live. We do that by investing in homes, green spaces and leisure facilities, and by supporting local people through training, education and employment.

We’re also dedicated to the needs of older and vulnerable people – being the city's largest provider of independent living schemes. With our LifeLine emergency alarm service, community care, sheltered housing and our state-of the-art extra care facilities like Lapwing Apartments, we help people live independently with support available if they need it.

 

Our Vision   

We will create opportunities that change lives through our drive, expertise, resources and passion. 

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Our Values

We are dedicated to:
Action
We get things done. While being accountable.
Commitment
We put customers first.
Excellence
We always strive to be the best.
Integrity
We’re honest and open in everything we do.
Teamwork
We work together to deliver.

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Our Strategic Objectives

Objective 1: Landlord services
To manage and maintain our homes to high standards which will sustain demand.

Objective 2: Our communities
To improve our residents’ quality of life by reducing dependency on welfare benefits and making our neighbourhoods places where people want to live.

Objective 3: New services/Innovation
To provide a range of services through opportunity, excellence and innovation which increase efficiencies and reduce costs.

Objective 4: Our growth
To strengthen the business by building more affordable homes and developing a larger, forward-thinking business.

Objective 5: Finance and governance
To achieve the highest level of business excellence and compliance.

Objective 6: Our customers
To deliver high standards of customer care and promote diversity, equality and social cohesion.

Objective 7: Our people
To be an employer of choice.

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Registered office: Cross Keys Homes Limited, Shrewsbury Avenue, Peterborough PE2 7BZ

Cross Keys Homes Limited is a charitable Community Benefit Society registered under the Co-operative and Community Benefit Societies Act 2014, registered number 7643.

A member of the National Housing Federation, PlaceShapers and BuildEast

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