About us

Our Vision
Our Values
Our Strategic Objectives

Cross Keys Homes is a commercial business with a social heart, dedicated to providing high quality, affordable housing and building communities.

We are Peterborough’s largest social housing landlord, managing over 11,000 properties and housing around 14% of the city’s population. We are also growing, moving into new areas, including Godmanchster, Milton Keynes, Bedford and Higham Ferrers. We provide homes through social housing, shared ownership, private rent and leasehold. 

We want to ensure that great, affordable homes are available to even more people. So, to help tackle the housing crisis, we’re building more affordable homes. Over the last 10 years, we’ve built over 1,300 new homes. And by 2018 we will be building 400 per year.

But we’re more than just a landlord. We want to make neighbourhoods happy and vibrant places to live in. So we actively work to improve the communities we work in. To do that, we’re investing in our surroundings and investing in people. From creating outdoor gyms, green spaces and communal facilities to providing training, education and support - all to help people back to work.

As the city’s largest provider of independent living, we’re also dedicated to the needs of older and vulnerable people. With our LifeLine emergency alarm service, community care, sheltered housing and our state-of the-art extra care facilities like Kingfisher Court, we help people to stay safe in their own homes.

Please take time to browse our website to see the full range of services we offer. You can also keep up to date with all our news by following us on Twitter, Facebook and LinkedIn. If you would like to find out more, please don't hesitate to contact us.

Our Vision

We will create opportunities that change lives through our drive, expertise, resources and passion. 

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Our Values

We are dedicated to:
Action
We get things done. While being accountable.
Commitment
We put customers first.
Excellence
We always strive to be the best.
Integrity
We’re honest and open in everything we do.
Teamwork
We work together to deliver.

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Our Strategic Objectives

Objective 1: Landlord services
To manage and maintain our homes to high standards which will sustain demand.

Objective 2: Our communities
To improve our residents’ quality of life by reducing dependency on welfare benefits and making our neighbourhoods places where people want to live.

Objective 3: New services/Innovation
To provide a range of services through opportunity, excellence and innovation which increase efficiencies and reduce costs.

Objective 4: Our growth
To strengthen the business by building more affordable homes and developing a larger, forward-thinking business.

Objective 5: Finance and governance
To achieve the highest level of business excellence and compliance.

Objective 6: Our customers
To deliver high standards of customer care and promote diversity, equality and social cohesion.

Objective 7: Our people
To be an employer of choice.

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Registered office: Cross Keys Homes Limited, Shrewsbury Avenue, Peterborough PE2 7BZ

Cross Keys Homes Limited is a charitable Community Benefit Society registered under the Co-operative and Community Benefit Societies Act 2014, registered number 7643.

A member of the National Housing Federation, PlaceShapers and BuildEast