Care at home
Cross Keys Care is our Peterborough-based homecare service that supports you to stay living independently at home.
Welcome to Cross Keys Care, the Peterborough-based homecare service that supports you to stay living independently at home.
Our care team offer the very highest quality care service to you in your own home. We can help you with a range of day to day tasks as well as offering companionship. Regular visits from one of our professional, friendly carers is also a great source of peace of mind for family members.
We know that talking about care or additional support is not always easy. We are here for you to have an informal chat about your needs, or the needs of your loved one. We always place our service user’s dignity at the heart of our care.
If you are a Care customer and need to contact us in an emergency out of office hours, please call LifeLine on 01733 235085.
Services we offer
Personal care
Call us to have a private chat about what might be needed. If you prefer, we can come out to you to find out what you or your loved ones needs to help stay independent at home.
Home help
- Cleaning
- Preparation of meals
- Making and changing the bed
- Help with general shopping
- Accompanying to medical appointments
- Support around medication
- Accompanying to social activities
Short term support
We can provide a short term care plan designed to help you get back to normal after a planned procedure or an accident. For example:
- After a hospital stay
- Following a fall
You may only need care for a few weeks or months, but we will talk to you about the right combination of personal care and home help that you need to support your recovery.
Talk to us about your care needs
Why choose Cross Keys Care?
Your independence
With the support of our care team you can stay living in your own home, among your familiar surroundings, for much longer. We can help you to lead the life you want to. You remain in control and you can add more or less support over time.
Peace of mind for your family
Whether your friends and family live just around the corner or on the other side of the world, they will have the confidence and peace of mind knowing their loved one is in safe hands with Cross Keys Care.
A flexible care and support service
We devise your initial care package to meet your needs when you join us. But it is never set in stone. We will regularly review your package with you and change it as your needs change. We are also flexible enough to adapt to sudden changes, be they for the short or long term. Rest assured, we will always deliver the best service for you.
An experienced, professional care team
Every member of our care team is fully DBS checked and all care workers fully trained in care delivery and providing support to people in their own homes. Many members of our team hold additional qualifications and some are trained in specialist areas to provide any additional support you need. All of our team members receive close supervision and mentoring and undergo regular training and assessment to ensure they are delivering the very best care possible. We are regulated by the Care Quality Commission (CQC) and our service is rated ‘good’ by them.
Local service
Our service is based in Peterborough and covers the PE1 to PE4 postcode areas. We are a local service who know the area well.
What to do next
Our team are here to talk through your options for care and support. All our packages are personalised to your needs, so we’ll work with you to come up with a package that works for you. Either call us on 01733 396484 or complete the enquiry form and we’ll start the conversation.
We’ll then come out to your house to get to know you and your situation to write a care plan just for you. But don’t worry, there is no ‘hard sell’ and you won’t be pressurised to make a decision in a hurry. You can also have friends or relatives at the meeting to make sure you feel comfortable.
“Hi, I’m Emma and I’ll be one of your first contacts at Cross Keys Care. I can answer your initial questions and help you to get the care package that works for you!”
If you’d like reassurance at home but don’t think you’re ready for a care package, take a look at our LifeLine personal alarms.
In the video below, Graham, the son of one of our care users, talks to us about the challenges of getting care in place for his parents, and how Cross Keys Care supported him on his journey.