Annual tenancy visits
Our Neighbourhood Management team are getting out and about again to begin our annual tenancy visits for 2026. We need to visit you at home every year so we can:
- Check your personal details, for example your phone number and date of birth
- Confirm who lives in your home. If there have been any changes, please be ready to provide evidence so we can update our records (for example, a marriage certificate, birth certificate, or change of name deed). If a new adult has moved in, they will need to provide proof of their right to rent, including photo ID and evidence such as household bills or bank statements showing the address.
- Discuss any additional needs or vulnerabilities that any member of your household may have.
- Take a look in every room to check the condition, including the garden.
- Check for any early signs of potential damp or mould.
- Inspect any fire doors that you may have.
Your Neighbourhood Manager will complete this visit, so it is also a great opportunity for you to ask any questions you may have about your tenancy or find out more about the services and support available to you as a CKH resident. Learn more about our annual tenancy visits.
When your visit is due, you will be asked to book an appointment from a six-week booking window. We have an online booking system to make it easy to check what appointments are available. If you change your email address, please let us know using the update my details form in MyCKH so we can contact you when your visit is due. When you hear from us, please book an appointment as soon as possible to secure the widest choice of available times and to help us complete this essential check without delay.