Repairs handbook
Register for MyCKH and report non-emergency repairs online. We willl ask you to share a photo of the issue to help us get it right first time.
Call 01733 385030 24 hours a day, seven days a week to report an emergency repair or change an existing appointment.
Before you contact us, it's a good idea to check what you are responsible for maintaining in your home. You will not be able to report repairs which are your responsibility according to your tenancy agreement.
Our repairs handbook FAQs should help you understand what you are responsible for, what to expect from us, and how to look after your home.
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Chargeable repairs: can I pay you to complete repairs which are my responsibility?
We may be able to carry out any repairs that are your responsibility. You will be charged for the cost of the repair, plus our costs for organising the work.
Payments will need to be made in advance of the work being carried out.
- Looking after your home