Repairs handbook
Register for MyCKH and report non-emergency repairs online. We willl ask you to share a photo of the issue to help us get it right first time.
Call 01733 385030 24 hours a day, seven days a week to report an emergency repair or change an existing appointment.
Before you contact us, it's a good idea to check what you are responsible for maintaining in your home. You will not be able to report repairs which are your responsibility according to your tenancy agreement.
Our repairs handbook FAQs should help you understand what you are responsible for, what to expect from us, and how to look after your home.
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Decoration - am I allowed to decorate my home?
You are responsible for decorating the inside of your home and keeping it to a reasonable standard.
Please do not paint the walls of your rooms with:
- gloss paint
- artex
- textured paint
If you decorate your home with these materials, we will ask you to repair this damage at the end of your tenancy (you will be charged if we incur any costs for this).
- Looking after your home