Repairs handbook
Register for MyCKH and report non-emergency repairs online. We willl ask you to share a photo of the issue to help us get it right first time.
Call 01733 385030 24 hours a day, seven days a week to report an emergency repair or change an existing appointment.
Before you contact us, it's a good idea to check what you are responsible for maintaining in your home. You will not be able to report repairs which are your responsibility according to your tenancy agreement.
Our repairs handbook FAQs should help you understand what you are responsible for, what to expect from us, and how to look after your home.
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Storage - what am I allowed to store on my property?
Your home and any other storage facilities provided with your home are designed only to store normal household belongings.
You should not store any dangerous substances, such as petrol, or any vehicles or bicycles in shared areas. Communal areas must be kept clear at all times.
- Looking after your home