No, we won’t be able to offer you a home if there’s debt on your account. You risk missing out on a move if you miss a rent payment. We won’t consider you for a home until your account has been clear from debt for at least three months. That includes charges on other accounts, for example to pay for repair works.

If you’re struggling to keep your account clear, talk to our Income Management team about a payment plan to get into credit. You may also find our budgeting tool and benefits calculator useful.