LifeLine

Do you worry what might happen in an emergency? What would happen if someone you care about fell and couldn’t reach help?

Well, Cross Keys Care’s LifeLine is here to put your mind at rest. We can provide you with an emergency alarm system that will allow you to call for help 24 hours a day, 365 days a year.

What is LifeLine
How does LifeLine work?
Why should I get a LifeLine?
Smoke detector
Support outside the home
A fully tailormade support package

Contact us
Apply on line

 

What is LifeLine?

The LifeLine pendant LifeLine is a lightweight pendant that you wear like a necklace or bracelet. You will also get a base unit that connects to your phone line. This means that when you push the button, you will always be able to access help.

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How does LifeLine work?

When you push the button a call from your phone number comes through to our Control Centre so we immediately know who you are. Our experienced call handler will speak to you, through the base unit, to find out what has happened and what help you need. We will then call either your contacts or the emergency services, depending on the circumstances.

Even if you can’t speak to us, because we know who you and that you need help, we will still call your contacts and ask them to call on you to check you are safe and offer any assistance.  We will NEVER leave a call unanswered.

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LifeLine wrist button Why should I get a LifeLine?

  • You will have the confidence of knowing that you will always be able to call for help within your home.
  • Your friends and relatives will have the peace of mind knowing that you can call for help if you need it.
  • You will receive the highest level of service from Cross Keys Care - we consistently exceed all our targets for LifeLine service delivery, making us a natural first choice for response support.
  • Competitive prices with the option of different payment plans to suit your needs.
  • Special discounts available when you take out long term plans.

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Smoke Detector

LifeLine can also provide you with the extra peace of mind provided by a smoke detector which is linked directly through to our control centre. This means that, in the event of a fire, even if you don’t hear the smoke alarm, we will, and we can call you and your contacts to make sure you are safe. If need be, we can also help you call the fire brigade.

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Support outside the home

Your LifeLine is an alarm for use within your home, but we can also provide you with a Personal Alert Wristband, designed to be worn when you leave your home. In the event of an accident or other medical emergency, a call to the LifeLine number on the wristband will give helpers any necessary medical information that you want shared and we can alert your contact to your situation.

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A fully tailor-made support package.

Care worker with customer drinking tea If you need a little more help and support with daily life, but want to remain in your own home, Cross Keys Care can provide a support package made to meet your personal and changing needs, combining technology and personal care in one service that can help you keep your independence and lead the life you want to.

We can provide a range of products and services that work with your LifeLine to put calls through to our control centre when a certain alert is triggered. This can include smoke detectors, fall sensors or bed sensors.

We can also provide a care service in your home that can help you with a full range of daily tasks, including washing, dressing, preparing meals, shopping, supporting you to attend appointments or helping you take medication.

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Contact us

Call us today on 01733 396439 to talk through your needs and discover how we can help you. Alternantively you can email us at LifeLine@crosskeyshomes.co.uk

You can find out more about telecare by reading the first hand account of Mick, whose life was transformed when he discovered telecare technolgies could help him live independently and with confidence. Visit Mick's House http://www.mickshouse.info/ to find out more. If you want to find out how telecare could transform your life call us on 01733 396439.

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